Subscription Plans

  • Am I able to change the next Learning Set for my subscription plan or delay the ship date of the next set after I sign up?

    Yes. To change the next Learning Set, please contact Storypod Support for assistance. We are able to pause the shipments of a Learning Set for up to 6 months. We will not be able to make any exchanges after a Learning Set has already been shipped.

  • Can I customize or make exchanges with my subscription plan?

    Customizations and Exchanges are not permitted with Subscription Plans. All subscription plans are already pre-determined, with age-appropriate audio content provided, and will ship in order beginning with the first set you select. Please keep this in mind when deciding to purchase any sets a la...

  • Can I Return or Cancel my Subscription at any time?

    Return/Cancellation Policy Your Subscription can be canceled at any time. To cancel your subscription, please log into your account page and follow the cancellation instructions or contact Storypod Support no later than 4 business days before the Auto-Renewal Date. Note: Special Cancellation te...

  • How can I change the shipping address for a subscription plan?

    Please contact Storypod Support to request a shipping address change.

  • How can I Manage/Change/Edit My Shop Pay payment method?

    View your Shop Pay subscription orders To view your subscription orders with Shop Pay, you need to log in to Shop through a web browser. Enter your email, and then click Continue. In the Verify your identity section, complete one of the following options: Enter the six-digit verification code s...

  • How can I update my billing/payment information?

    To view and manage your subscription account, please log in or click <> to create or reset the password for your account. Once logged in, you wil be able to manage your account. If you have any questions or require assistance, please contact Storypod Support.

  • How Can I View My Upcoming Learning Set?

    There are many different ways that you can stay up-to-date with your subscription plan. One of those options is to view what your upcoming scheduled Learning Set shipment will be. To do this, simply log in to your www.storypod.com store account. Once logged in, you will be able to view: Your Nex...

  • How Do Subscription Plans Work and How Much Do They Cost?

    How Subscription Plans Work: Find your starting Learning Set Browse by age to find the right Set to start enjoying with your Storypod player. **Choose How You Want to Purchase*** Buy a single Set (a la carte) or get new Sets delivered quarterly every 3 months* If you already have a Storypod, no ...

  • I already have a Storypod, can I still get a Storypod subscription with just audio content?

    Yes! A subscription plan for existing Storypod owners is possible. Just select the first Learning Set with which you would like to begin your plan and, when prompted, indicate that you already have a Storypod.

  • Subscription Plans Terms & Conditions

    Subscription Plan Terms & Conditions 6.1 Subscription Sets & Pricing Your Subscription may start with or without the initial purchase of The Storypod device/player, but will in every case be tied to a purchase of an age-specific "Subscription Set" - we refer to this initial purchase in e...